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Assignment Briefs 10-20-2022

1.1 Explain the following models of communication. Transactional, Linear and Interactive

H/617/2082 - Communication and Information Management in Adult Care

This unit will develop your knowledge of the importance of communication and information management in adult care services. You will explore confidentiality and consent in relation to information sharing and the role of communication and information management. This unit will look at what is required when leading and managing effective systems and practice for communication in adult care services. You will explore how to lead practice that promotes person centred communication systems and when adapting communication approaches may be necessary as well as how to maintain effective practice in communication using recording and reporting systems.

ANALYSE - to study or examine something in detail (looking at all the component parts of the whole) to discover more about it, i.e., what works well, what does not, how is it beneficial.

A conclusion could follow - what possible changes can be made as an improvement.

EVALUATE - to judge or calculate the quality, importance, or value of something: i.e., why this is used, what purpose or value does it have, does it fulfil its purpose.

A conclusion could follow – to continue with the item, discontinue it, or suggest possible changes.

H/617/2082 - Communication and Information Management in Adult Care

 

KNOWLEDGE QUESTIONS

1.1

Explain the following models of communication.

Transactional, Linear and Interactive

(Consider, how effective are they - what works, what are the negatives of the model, conclude which may work in your setting and why?)

1.2

Describe how to recognise models of communication used in your workplace and why this is important

1.3

Evaluate the need for different communication systems dependent on the context or people in your service.

(Consider different systems available for communication, why are different systems needed to be used in different context OR why are different systems needed to be used with different people. What would be the outcome if these different systems were not used)

1.4

Explain how communication underpins:

• Sustainable relationships

• Positive outcomes for individuals, families, and carers

• Leadership and management of teams

• Conflict resolution

• Partnership working

• Information sharing

3.2

Explain legal and ethical tensions between maintaining confidentiality and sharing information

Guidance

Individual refers to the person using the care or support service

Carer refers to a person who provides unpaid support to a partner, family member, friend or neighbour who could not manage without this help.

Partnership working refers to working effectively together with professionals, agencies, and organisations to enhance well-being and support positive and improved outcomes.

1.1 Explain the following models of communication. Transactional, Linear and Interactive

H/617/2082 - Communication and Information Management in Adult Care

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