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The role of diversity and intercultural communication in creating a sustainable business environment

Introduction

• First paragraph: use literature review to support your arguments
• Second paragraph: explain the way you are going to discuss the topic
• Please use headings and subheading to avoid using the heading ‘main body’ The heading and subheading should describe the content
• First part: a summary of what has been discussed
• Second part: your own conclusion based on the discussions
• Please use APA Style

Main Body

Conclusion

References

Editing

1. Please cite all sources throughout the report
2. In order to avoid plagiarism, please paraphrase all information used. In case you want to use an actual quote, make sure you inserted inverted commas and provide the page number along with the name of the source and the date
3. At least, seven references should be used to write your paper
4. Ensure you edit the assignment for any spelling and grammatical mistakes!
5. Use ‘Times New Roman’, ‘size 12 font’ and ‘1.5 spaced’!
6. Minimum paragraph should be 5 lines
7. Maximum paragraph should be 15 lines
8. Minimum sentence should be 1 line
9. Maximum sentence should be 3 lines

10. Submit it on the Turnitin on the 3th of December.

11. Late submissions will be penalized. Please see syllabus for details!

12. Total words exclusive of references: 4500 (10% up or down)

Online Submission deadline:

The last date of submission of Individual Assignment of Comm.1 (Communication and Leadership) is on Sunday 6th October 2024 at 11.59 Midnight

Example Answer

The Role of Diversity and Intercultural Communication in Creating a Sustainable Business Environment

Introduction

In today’s globalised world, businesses must adapt to rapidly changing environments. One of the key components in fostering a sustainable business environment is embracing diversity and ensuring effective intercultural communication. These elements are not just ethical imperatives but also critical drivers of innovation, creativity, and competitive advantage. By understanding and integrating diverse perspectives and enhancing intercultural communication, organisations can create a more sustainable, inclusive, and dynamic business environment.

Diversity: A Catalyst for Innovation

Diversity in the workplace refers to the presence of individuals from different backgrounds, including but not limited to race, ethnicity, gender, age, disability, and sexual orientation. Organisations that prioritise diversity can benefit from a wider array of ideas, experiences, and problem-solving approaches. Studies have shown that diverse teams outperform homogeneous ones, as individuals bring different perspectives to the table, leading to more innovative solutions.

For instance, companies like Google and Unilever have been at the forefront of leveraging diversity to drive innovation. These organisations actively recruit diverse talent and foster inclusive environments where every voice is heard. This allows them to better understand global markets, anticipate customer needs, and develop products that cater to diverse populations.

Intercultural Communication: Bridging Differences

While diversity provides the potential for innovation, effective intercultural communication is essential to realise this potential. Intercultural communication involves understanding and navigating differences in communication styles, values, and expectations across cultures. Miscommunication due to cultural differences can lead to misunderstandings, conflicts, and inefficiencies, which can hinder organisational success.

A key strategy in improving intercultural communication is the development of cultural competence within the workforce. Cultural competence refers to the ability to understand, respect, and appropriately respond to people from diverse cultural backgrounds. For businesses operating in a global marketplace, it is critical that employees and managers alike develop this competence to ensure smooth interactions with international clients, partners, and colleagues.

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