Explaining to the customer why his watch must be returned to the watch company and also justify the turn-around time and higher costs involved. (AC2.1)
Assessment Brief
Optional Module: Watches Assignment
This assignment is for the optional module, Watches.
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You are working as a volunteer at the local clock and watch museum. The museum is curating an exhibition about how historical developments have impacted on the watch industry. You have been asked to produce two information boards that explain:
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how the introduction of the SWATCH watch impacted on the Swiss watch industry
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the contribution that Georges-Frederic-Roskopf made to 19th century watch making industry. (AC1.1)
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You have received an online enquiry from a customer who is looking to buy a watch and has asked you for some information on the features and benefits of different watch types and functions. Compose an email reply that describes the features and benefits of:
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a radio controlled watch;
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a modern Quartz watch;
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a top brand watch with an automatic movement.
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A watch with an EOL indicator (AC1.2)
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A customer brings in his 100m sports watch that he bought whilst on holiday and asks if a new battery can be fitted straight away in-store.
Upon examining the watch you notice that there is a hairline crack in the sapphire glass. Write notes for the repair record to support you in:
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Explaining to the customer why his watch must be returned to the watch company and also justify the turn-around time and higher costs involved. (AC2.1)
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Explaining the advantages and disadvantages of sapphire watch glass over other types of glass. (AC2.2)
