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Assignment Briefs 09-25-2024

LO1: Critically reflect on key opportunities and challenges leaders face in leading complex organisations through digital disruption.

BPP Business School Coursework Cover Sheet

Please use this document as the cover sheet of for the 1st page of your assessment. Please complete the below table – the grey columns

Module Name

Leading Through Digital Disruption

Programme Name

MSc Management

Student Reference Number

(SRN)

 

Assessment Title

 

Please complete the yellow sections in the below declaration :

By submitting this coursework you agree to all rules and regulations of BPP regarding assessments and awards for programmes.

Please note that by submitting this assessment you are declaring that you are fit to sit this assessment.

BPP University reserves the right to use all submitted work for educational purposes and may request that work be published for a wider audience.

MSc Management

MSc Management with (Project Management, Data Analytics, Digital Marketing)

Leading through Digital Disruption

Coursework Assessment Brief 10

Submission mode: Turnitin online access

1. General Assessment Guidance

  • Your summative assessment for this module is made up of this 1 submission which accounts for 100% of the marks.
  • You are required to submit all elements of your assessment via Turnitin online access. Only submissions made via the specified mode will be accepted and hard copies or any other digital form of submissions (like via email or pen drive etc.) will not be accepted.
  • For coursework, the submission word limit is 2,500 words. You must comply with the word count guidelines. You may submit LESS than 2,500 words but not more. Word Count guidelines can be found on your programme home page and the coursework submission page.
  • Do not put your name or contact details anywhere on your submission. You should only put your student registration number (SRN) which will ensure your submission is recognised in the marking process.
  • A total of 100 marks are available for this module assessment, and you are required to achieve minimum 50% to pass this module.
  • You are required to use only Harvard Referencing System in your submission. Any content which is already published by other author(s) and is not referenced will be considered as a case of plagiarism.

Please note late submissions will not be marked.

You can find further information on Harvard Referencing in the online library on the VLE. You can use the following link to access this information: http://bpp.libguides.com/Home/StudySupport

  • BPP University has a strict policy regarding authenticity of assessments. In proven instances of plagiarism or collusion, severe punishment will be imposed on offenders. You are advised to read the rules and regulations regarding plagiarism and collusion in the GARs and MOPP which are available on VLE in the Academic registry section.
  • You should include a completed copy of the Assignment Cover sheet. Any submission without this completed Assignment Cover sheet may be considered invalid and not marked.

2. Assessment Brief

This module is assessed through one graded element. You must achieve at least 50% to pass this module.

By completing this assessment, you will the following learning outcomes (LOs):

  • LO1: Critically reflect on key opportunities and challenges leaders face in leading complex organisations through digital disruption.
  • LO2: Understand how to sense changes, make informed decisions and adjust quickly in highly disruptive times.
  • LO3: Critically evaluate the significance of human factors and technologies to lead transformation and create a digital-ready and innovative culture.
  • LO4: Critically reflect on the mechanisms required to build teams and influence networks in complex and interconnected digital organisations.

Assessment Scenario

For this assignment, you have recently joined a Fintech organisation (of your choice) as the new Chief Innovation Officer (CINO), responsible for the Europe, Middle East, and Africa (EMEA) geographical business activities. Financial technology – fintech for short – refers to the interaction of financial services with new technology. As the CINO, you will also help optimise business processes, such as selling, marketing, communications, collaboration, and innovation. All digital transformation and change management efforts would also fall under the chief transformation officer.

As part of your new role, the senior board have tasked you to produce a “Technology and Innovation Report`` designed to evaluate and recommend changes that the organisation must implement by means to maintain a competitive edge in a dynamic market.

This is your opportunity to demonstrate your capability and give your employer the confidence to let you run your own project in the future. Your report must include the following sections:

Task 1: Opportunities and Challenges Review (LO1)

Critically review on key opportunities and challenges your chosen Fintech organisation are facing catalogues in the current complex digital disruption environment.

Your analysis for Task 1 should be critical - you can include some digital transformation initiatives that can support key departments such as operation, ICT, and marketing.

Task 2: Digital Business Agility Model (LO2)

Evaluate and propose three (3) disruptive technologies and techniques that can be adopted by your chosen organisation by means to sense changes, make informed decisions, and adjust quickly in highly disruptive market.

Please use the Digital Business Agility Model (i.e., hyperawareness, make informed decisions and execute fast) as a blueprint for your Task 2 – see the diagram below. Some key emerging technologies to consider are, Artificial Intelligence & Machine Learning, 5G Connectivity, Computer Vision, Extended Reality etc.

 


Figure 1 Digital Business Model by the Global Center for Digital Business Transformation, 2018

 

Task 3: Implementing the Pillars of Digital Culture (LO3)

When implemented purposefully, digital culture can drive sustainable action and create value for all stakeholders. Subsequently, Task 3 requires you to analyse and conceptualised a strong digital culture approach that your organisation can adopt by means to use digital tools and data-powered insights to drive decisions and Customer-centricity while innovating and collaborating across the organization.

Please support your argument with academic literatures and real case example. Please use the below figure as a guide to drive your analyses and recommendations.


Source: Digital Culture: The Driving Force of Digital Transformation (2021)

 

Task 4: Digital Leadership (LO4)

Analyse and propose two appropriate digital leadership styles that your organisation could develop further by means to support digital transformation and increase team collaboration throughout the organisation. 

Structure and References 

  • Structure is in line with the given instructions
  • Report must be written in 3rd person.
  • Give a professional appearance with consistent formatting
  • Spelling and grammar are correct
  • Each page has page number in the Footer
  • Any tables or figures are correctly labelled
  • Tables and figures do not cross boundaries, unless necessary
  • Properly cite your sources in the text and in the list of references
  • Use Harvard style for referencing and in text citations (see referencing guides and https://bpp.libguides.com/Home/StudySupport

3. Marking Guide

Assignment Task

Fail (0-39%)

Low Fail (40-49%)

Pass (50-59%)

Merit (60-69%)

Distinction (70-79%)

High Distinction (80-

100%)

LO1: Critically reflect on key opportunities and challenges leaders face in leading complex organisations through digital disruption.

Guidelines

Critically review on key opportunities and challenges your chosen Fintech organisation are facing catalogues in the current complex digital disruption environment.

NB: Your analysis for Task 1 should be critical - you can include some digital transformation initiatives that can support key departments such as operation, ICT, and marketing.

 

Weak and often implicit knowledge base of wider technological challenges faced by your organisation. The paper contains weak and incorrect discussions on the impact of digital disruption within your chosen organisation

Limited appreciation of a basic wider field with clarity and precision to the thoughts and practices related digital disruption challenges. More clarity and precision of technological challenges thoughts and practices related digital transformation were missing.

Satisfactory knowledge and identification of a range of internal and external technological threats.

Satisfactory approach, focusing on key areas of the organisation such as operation, marketing, consumer insight or data visualisation

Good knowledge and application of current and emerging thoughts on digital transformation threats and opportunities. Good knowledge base, exploring and analysing internal and external threats and technological challenges. Good presentation and justification of the

Excellent knowledge and detailed usage of recent emerging thought at the forefront of the discipline and/or practices of digital transformation threats and opportunities.

Detailed explanation of what factors are driving the organisation’s technological challenges

Outstanding knowledge and detailed usage of recent emerging thought at the forefront of the discipline and/or practices of digital transformation threats and opportunities.

Detailed explanation of what factors are driving the organisation’s technological

 

market. Weak objectives and evaluation of digital transformation – no proposal given.

Limited identification of a range of internal and external threats of digital technologies.

Limited identification and discussion of clear digital transformation objectives.

challenges. Satisfactory academic/intellect ual skills. Wholly original work with good reflection and solid, well- reasoned digital transformation objectives.

organisation’s technological challenges which clearly link to the factors driving this transformation.

Good presentation and justification of the organisation’s digital transformation objectives which clearly link to the factors driving this transformation.

underpinned with relevant reference sources. Excellent knowledge base, exploring and analysing internal and external threats and technological challenges need.

Detailed presentation and justification of the organisation’s technological challenges which clearly link to the factors driving this transformation. Able to employ critical analysis on some of the most recent digital initiatives run by different companies. Exellent presentation and justification of the organisation’s digital transformation objectives which clearly link to the factors driving this transformation.

challenges underpinned with relevant reference sources. Outstanding knowledge base, exploring and analysing internal and external threats and technological challenges need.

Detailed presentation and justification of the organisation’s technological challenges which clearly link to the factors driving this transformation. Able to employ critical analysis on some of the most recent digital initiatives run by different companies.

Outstanding detailed presentation and justification of the organisation’s digital transformation objectives which clearly link to the factors driving this transformation. The paper can be used as an outstanding exemplar.

 

 

 

 

 

 

 

LO2: Understand how to sense changes, make informed decisions and adjust quickly in highly disruptive times.

Guidelines:

  • Use the Digital Business Agility Model (Hyperawareness, Make Informed Decisions and Fast Execution).
  • Evaluate and propose 3 emerging disruptive technologies that will be embedded within the new mobile phones – these technologies must include all 3 features of the Digital Business Agility model which will help the organisation to detect changes, make informed decisions, and process data fast.
  • For a high mark, you must bring really case examples to support your arguments

 

Weak often implicit knowledge use of a wide range of personal research. Lack of theories and applications of the digital disruption. Failed to propose any digital technologies to sense changes, make informed decision and adjust to change

e.g. : IoT, AI-

Limited often implicit knowledge use of a wide range of personal research. Limited use of theories and applications of the digital disruption. Brief discussion and proposal of digital technologies to sense changes, make informed decision and adjust to change e.g. : IoT, AI-Machine

Learning, VR, AR,XR

Satisfactory knowledge and substantial research and evidence of an innovative use of a wide range of digital technologies with clear and consistent conceptual evaluation and application to the digital agility model.

Satisfactory critical

Good knowledge and evidence of an innovative or original use of extensive personal research which has been thoroughly evaluated and applied to the Digital Agility Models. Good knowledge base, each component of the Digital Business Agility Models is presented in detail.

Good knowledge of

Excellent knowledge and evidence of an innovative or original use of extensive personal research which has been thoroughly evaluated and applied to the Digital Agility Models. Excellent knowledge base, each component of the Digital Business Agility Models is presented in detail. Excellent knowledge and

evidence of multiple

Outstanding knowledge and evidence of an innovative or original use of extensive personal research which has been thoroughly evaluated and applied to the Digital Agility Model. Outstanding knowledge base, each component of the Digital Business Agility Models is presented in detail. Each

component of the

 

 

Machine Learning, VR, AR,XR Robotic Process Automation (RPA) ect... Largely descriptive and lack of reasoned judgements.

Weak application of the Digital Business Agility Models.

Robotic Process Automation (RPA) ect... Largely descriptive and lack of reasoned judgements. Weak application of the Digital Business Agility Models.

Limited advice on the initiatives and technologies and how to develop the three components of the Digital Business Agility Models.

evaluation with solid and reasoned judgements.

Satisfactory evaluate and recommendation of 3 disruptive technologies. The paper does demonstrate a satisfactory knowledge and application the Digital Business Agility Models.

Clear advice provided to the organisation with at least one initiative and one digital technology for each component of the Digital Business Agility Models.

various innovative technologies reinforced with the use of extensive personal research which has been thoroughly evaluated and applied to the Digital Agility Modes. Good knowledge base, exploring and analysing emerging technologies, its theory and ethical issues with considerable originality and autonomy. Student shows good level of critical discussion and apply the concept to the chosen company.

innovative technologies. Excellent use of extensive personal research which has been thoroughly critically evaluated both conceptually and methodologically.

Excellent knowledge base, exploring and analysing the discipline, its theory and ethical issues with considerable originality and autonomy. Student shows excellent critical discussion and application of emerging technologies concept to the chosen company. Arguments are supported with academic literature and real case examples.

Digital Business Agility Models is presented in detail. Outstanding knowledge and evidence of multiple innovative technologies.

Outstanding use of extensive personal research which has been thoroughly critically evaluated both conceptually and methodologically.

Outstanding knowledge base, exploring and analysing the discipline, its theory and ethical issues with considerable originality and autonomy. Student shows excellent critical discussion and application of emerging technologies concept to the chosen company. All Arguments are supported with academic literature 

and real case examples. The paper can be used as an outstanding exemplar.

 

 

 

 

 

 

 

LO3: Critically evaluate the significance of human factors and technologies to lead transformation and create a digital-ready and innovative culture.

Guidelines:

Analyse and conceptualised a strong digital culture approach that your organisation can adopt by means to use digital tools and data- powered insights to drive decisions and Customer-centricity while innovating and collaborating across the organization.

N.B: please support your argument with academic literatures and real case example. Please use the below figure as a guide to drive your analyses and recommendations.

 

Weak evidence of research and use of appropriate sources.Weak knowledge and applications of the digital-ready culture model.

The paper does not mention any of the four components of a digital ready culture can be applied to the organisation. The paper presents only general concepts relating to a digital ready culture with no application to the chosen organisation.

Limited evidence of considerable research and limited use of a range of appropriate sources.

Limited knowledge and applications of the digital-ready culture model is very limited. The paper does explain briefly how the four components of a digital ready culture can be applied to the organisation.

The paper does provide limited advice on leadership styles which will support the digital transformation of the organisation.

Satisfactory research and evidence of a range of appropriate sources.

Satisfactory knowledge base; explores and explicitly analyse the digital-ready model with clear and consistent conceptual evaluation of collaborative technologies.

Satisfactory critical evaluation with  solid and reasoned judgements.

Largely descriptive advice but related to the chosen organisation.

Good research and evidence of a wide range of appropriate sources.

Good knowledge base, exploring and analysing the

digital-ready model, its discipline, its theory and benefits of collaborative technologies.

Good critical evaluation with strong, well- reasoned judgements. Critical discussion and application of the concept of a digital ready culture to the chosen organisation.

Excellent evidence of an innovative or original use of extensive personal research which has been thoroughly critically evaluated both conceptually and methodologically.

The paper illustrates an excellent critical analysis of the digital- ready culture model, its discipline, theory, and apply collaborative platforms concept to the chosen company.

All 4 components are 

analysed and reinforced with examples.

Excellent critical evaluation with outstanding, well- reasoned judgements. Arguments are supported with academic literature and real case examples.

Outstanding evidence of an innovative or original use of extensive personal research which has been thoroughly critically evaluated both conceptually and methodologically.

The paper argument are strong and illustrates an outstanding level of critical analysis of the digital-ready culture model, its discipline, theory, and apply collaborative platforms concept to 

the chosen company. All 4 components are analysed and reinforced with examples.

 

Outstanding critical evaluation with outstanding, well- reasoned judgements. Arguments are supported with academic literature and real case examples. The paper can be used as an outstanding exemplar.

 

 

 

 

 

 

 

 

LO4: Critically reflect on the mechanisms required to build teams and influence networks in complex and interconnected digital organisations.

Guidelines:

Analyse and propose two appropriate digital leadership styles that your organisation needs to develop by means to support digital transformation and increase team collaboration throughout the organisation.

 

Weak and often implicit knowledge base with some omissions and/or lack of theory of digital leadership skills. The paper failed to analyse

Limited knowledge base of key digital leadership concept. Some appreciation of the basic wider field of digital leadership skills with clarity and precision to the

Satisfactory appreciation of and explicit links to a wider field of digital leadership skills.

Emerging application of thoughts and

Good and clear understanding of, and explicit links to digital leadership skills, some aspects of a wider field.

Application of current and emerging thoughts

Excellent knowledge and understanding of the topic and explicit evidence of the wider contexts of the digital leadership skills with coherence and the ability to synthesise appropriate principles

Outstanding thorough and deep knowledge and understanding of the topic and explicit evidence of the wider contexts of the digital leadership skills with coherence and the ability to synthesise

 

and propose two appropriate digital leadership styles. The paper could have used hyperaware agile leaders, ethical- tech leaders, people-oriented leadership, agile leadership, or the 6 Goleman leadership styles concepts as a blueprint to develop a clear argument. Overall a weak attempt.

thoughts and practices related to the required discipline were indicated. The paper only provides 1 digital leadership style with a descriptive analysis. Nevertheless, there was a limited awareness of personal responsibility and professional digital leadership skills.

Only general concepts without applying them to the chosen organisation

practices at the forefront of the discipline. The paper does provide 2 digital leadership style with some satisfactory discussions.

Satisfactory awareness and demonstration of personal responsibility and professional digital leadership skills.

Descriptive but apply the concept to the chosen organisation.

and practices from the discipline.

Good awareness and demonstration of personal responsibility and professional digital leadership skills.

The paper provides a good initiative of the and good advice about how this person can help steering collaboration within the chosen organisation.

Critical discussion and application of the concept to the chosen organisation.

by reference to appropriate primary sources. Excellent and detailed usage of recent emerging thought at the forefront of the

Goleman’s leadership styles and/or practices from a range of appropriate sources. Excellent awareness and demonstration of personal responsibility and professional digital leadership skills. Deep and meaningful critical analysis of professional digital leadership skills and practice.

appropriate principles by reference to appropriate primary sources.

Outstanding and detailed usage of recent emerging thought at the forefront of the discipline and/or practices from a range of appropriate sources.

Outstanding awareness and demonstration of personal responsibility and professional digital leadership skills. Deep and meaningful critical analysis of professional digital leadership skills and practice. All Arguments are supported with academic literature and real case examples. The paper can be used as an outstanding exemplar.

Structure and References

Guidelines:

  • Structure is in line with the given structure
  • Give a professional appearance with consistent formatting
  • Spelling and grammar are correct
  • Each page has page number in the Footer
  • Any tables or figures are correctly labelled
  • Tables and figures do not cross boundaries, unless necessary
  • Properly cite your sources in the text and in the list of references
  • Use Harvard style for referencing and in-body citations (see referencing guides and tools here: https://bpp.libguides.com/Home/StudySupport )

 

The paper does not contain an introduction and conclusion. No references or weak use of Harvard referencing method with errors or inconsistencies. Inadequate structure, expression and lack of professionalism.

A basic introduction and conclusion are provided. Limited appropriate use of Harvard referencing method with minor errors. Limited structure, expression with some degree of professionalism

Satisfactory introduction and conclusion.

Satisfactory use of Harvard referencing method with full and appropriate references.

Satisfactory structure, expression with an appropriate level of professionalism.

Good overview of the chosen organisation and clear statement of what it does and the markets in which it operates. Good overall conclusion. Good with precise, full and appropriate Harvard referencing method. Well- structured layout and professional and accurate expression. Good writing skills adapted to suit all situations and audiences to a near- professional standard.

Excellent and detailed overview of the chosen organisation, what it does and the markets in which it operates. Strong conclusion and recommendation.

Excellent with precise, full and appropriate Harvard referencing method. Excellent structured layout and professional and accurate expression. Excellent communication skills adapted to suit all situations and audiences to a professional standard.

Outstanding and detailed overview of the chosen organisation, what it does and the markets in which it operates. Strong conclusion and recommendation.

Outstanding use of academic journals and other relevant sources with precise, full and appropriate Harvard referencing method. Outstanding structured layout and professional and accurate expression. Outstanding communication skills adapted to suit all situations and audiences to a professional standard.

Example Answer: Do Not Copy

LO1: Critically reflect on key opportunities and challenges leaders face in leading complex organisations through digital disruption.

Critically review on key opportunities and challenges your chosen Fintech organisation are facing catalogues in the current complex digital disruption environment.

Technology and Innovation Report

Introduction

As the newly appointed Chief Innovation Officer (CINO) of a Fintech organization operating in the EMEA region, it is crucial to evaluate the key opportunities and challenges facing the company amidst the rapidly evolving digital disruption environment. This report will identify these factors, assess their implications, and recommend strategic changes to optimize business processes, maintain a competitive edge, and enhance innovation.

Key Opportunities

  1. Expanding Market Reach through Digital Channels

    • Opportunity: The growing adoption of digital banking and financial services in EMEA presents an opportunity for our organization to expand its market reach. Consumers are increasingly seeking digital-first solutions, especially in emerging markets.
    • Recommendation: Develop a targeted marketing strategy to engage customers through digital platforms, focusing on user experience and accessibility.
  2. Leveraging Artificial Intelligence and Machine Learning

    • Opportunity: Utilizing AI and machine learning can enhance risk assessment, fraud detection, and customer personalization. These technologies can automate processes and provide insights for better decision-making.
    • Recommendation: Invest in AI-driven analytics tools to streamline operations and improve customer service. Implement machine learning algorithms for personalized product offerings and risk management.
  3. Partnerships and Collaborations

    • Opportunity: Collaborating with other tech companies, startups, and traditional financial institutions can drive innovation and accelerate product development. Strategic partnerships can provide access to new technologies and markets.
    • Recommendation: Identify potential partners and establish a collaboration framework to leverage shared resources, expertise, and customer bases.
  4. Regulatory Technology (RegTech) Solutions

    • Opportunity: As regulatory requirements become more complex, investing in RegTech solutions can help streamline compliance processes and reduce operational risks.
    • Recommendation: Explore partnerships with RegTech firms to enhance our compliance capabilities and provide a more transparent service to clients.
  5. Sustainability and Ethical Finance

    • Opportunity: The increasing focus on sustainability and responsible investing offers an opportunity to differentiate our offerings. Consumers are seeking ethical financial products and services.
    • Recommendation: Develop green financial products and integrate sustainability into our core business strategy to attract environmentally conscious consumers.

Key Challenges

  1. Regulatory Compliance

    • Challenge: The regulatory landscape in the EMEA region is complex and constantly evolving. Adhering to different regulations across countries can be a significant burden.
    • Mitigation Strategy: Establish a dedicated compliance team to monitor regulatory changes and ensure that our offerings meet local requirements. Leverage RegTech solutions to streamline compliance processes.
  2. Cybersecurity Threats

    • Challenge: The rise in digital transactions increases the risk of cyberattacks and data breaches, threatening customer trust and regulatory compliance.
    • Mitigation Strategy: Invest in robust cybersecurity measures, conduct regular security audits, and educate employees about data protection best practices.
Continued....
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