Qualification

Unit number and title

BTEC Level 5 Higher National Diploma in Business

Unit 17: Understanding and Leading Change

Unit Code:

A/508/0529

Unit Level: 5

Guided learning hours:

60

Credit value: 15

Assessor:

Internal Quality Assurer:

Issue date

Submission deadline

Assignment title

Understanding and Leading Change in an Organisational Context

Submission Format

All tasks should be written in the form of a report and submitted in Turnitin by the submission deadline. You should prepare your assignment in a way that all the learning outcomes are covered and the assessment criteria are answered appropriately. You are required to make use of headings, sub- heading, paragraphs, and subsections as appropriate and ensure that the report is justified aligned. You are required to use Microsoft Word and Times New Roman or Arial at size 12.

All work must be supported with research and referenced where appropriate using the Harvard Referencing System (HRS). The recommended word limit is at least 3500.

Unit Learning Outcomes

LO1 Compare ways in which change impacts on an organisation’s strategy and operations.

LO2 Evaluate the influences that drivers of change have on organisational behaviour.

LO3 Determine how barriers to change influence leadership decision-making. LO4 Apply a range of leadership approaches to a change initiative

TASK A: LO1 and LO2

You have recently joined as a Junior Business analyst in a Multi-National Consultancy firm that provides consultancy services to large companies.

One large retail company has been experimenting on a number of new initiatives in searching for a magic solution to counteract online shopping. They’ve tried launching a large-scale programme to monetize the company’s real estate, introducing new marketing campaign, creating a new information system and “big data” approach, consolidating their buying categories, downsizing functions, testing new store concepts and the list goes on. Each of these might make sense individually, but because they haven’t been positioned as an integrated way of coping with a changing environment, employees have become skeptical about senior management’s ability securing the future. LO1 Compare ways in which change impacts on an organisation’s strategy and operations.

The company is seeking advice from the consultancy firm where you work to improve their situation. Your line manager has asked you to do a research on this company and prepare a report for them using at least 1500 words covering the following:

1. With a real time example, an analysis on the impact of change and the effects it has upon the organisation’s strategy and operations. You need to draw conclusions and recommendations with valid justifications for planning effectively for change and applying change impact analysis.
2. Evaluation of how change affected leadership, team and individual behaviour within the retail company and the organisational response to change i.e. the measures that the company could have taken to minimise negative impacts of change on organisational behaviour.

Task B: LO3 and LO4

Your line manager also wants you to prepare a second report containing at least 2000 words for the same company covering the following areas:

1. Making valid decisions and outcomes based on force field analysis in the context of meeting organisational objectives by determining how barriers to change influence leadership decision- making.
2. Critical evaluation of the effectiveness of leadership approaches and models of change management (situational leadership, change initiation, Kotter’s 8-Step model, Lewin’s change management model) to dealing with the change identified and the extent to which leadership approaches can deliver organisational change effectively applying appropriate models and frameworks.

Pass

Merit

Distinction

LO1 Compare ways in which change impacts on an organisation’s strategy and operations

P1 Compare different organisational examples where there has been an impact of change on an organisation’s strategy and operations.

LO1 & LO2

D1 Draw conclusions and recommendations with valid justifications for planning effectively for change and applying change impact analysis.

LO2 Evaluate the influences that drivers of change have on organisational behaviour

LO1 & LO2

D1 Draw conclusions and recommendations with

P2 Evaluate the ways in which internal and external drivers of change affect leadership, team and individual behaviours within an organisation.

M2 Apply appropriate theories and models to critically evaluate organisational response to change.

valid justifications for planning effectively for change and applying change impact analysis.

P3 Evaluate measures that can be taken to minimise negative impacts of change on organisational behaviour.

LO3 Determine how barriers to change influence leadership decision-making

P4 Explain different barriers for change and determine how they influence leadership decision-making in a given organisational context.

M3 Use force field analysis to analyse the driving and resisting forces and show how they influence decision-making.

LO3& LO4

LO4 Apply a range of leadership approaches to a change initiative.

D2 Critically evaluate the use of force field analysis in the context of meeting organisational objectives

D3 Critically evaluate the effectiveness of leadership approaches and models of change management.

P5 Apply different leadership approaches to dealing with change in a range of organisational contexts.

M4 Evaluate the extent to which leadership approaches can deliver organisational change effectively applying appropriate models and frameworks.

Instructions to learners for completion of this assignment

1. This assessment is designed to assess your achievement of all the Learning Outcomes and associated assessment criteria in the relevant unit of the qualification you are undertaking.
2. You should make sure that you plan your work carefully, to ensure that you cover all the requirements of the assignment and complete it within the time limit specified. Understanding and Leading Change in an Organisational Context
3. You must make sure that you acknowledge any sources you have used to complete this assignment, listing reference material and websites used. LO1 Compare ways in which change impacts on an organisation’s strategy and operations.
4. Your assignment should be your own work and you need to give reference to support and strengthen your work, where appropriate using the Harvard Referencing System (HRS).
5. You should also follow a recommended word limit as indicated in the respective assignment brief, although you will not be penalised for exceeding the total word limit.
6. You must include the declaration statement (given below) with your submission.

Declaration statement

I certify that the work submitted for this assignment is my own. I have clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice.