“Strategic resourcing is a key part of strategic human resource management i.e., matching human resources to the strategic and operational requirements of the organization and ensuring the full utilization of those resources. It is concerned with not only obtaining and keeping the number and quality of staff required but also with selecting ... people who ‘fit’ the culture and strategic requirements of the organization.” (Armstrong, 2012. P.204) According to Garnsey and Heffernan (2005) many new businesses that experience rapid growth can experience unexpected problems, two of the most common are operational inefficiency due to poorly trained staff and employees being overworked and getting ready to leave.
Josita Farm is a company that grows and distributes fresh food products directly to customers via an online ordering platform based in Enfield, UK. The company started in 2019 and began as a family-run business staffed by four family members plus two farmhands, using one delivery van. As the Covid pandemic struck in 2020, the business experienced unexpected rapid growth, with orders tripling almost overnight. Whilst the firm had the product to meet the demand of customers, investment was needed in equipment and, more importantly, the number of staff needed to increase immediately if productivity was to remain effective. To address this, the owner placed an online advert for farmhands requiring CVs to be emailed to the business. Candidates that Josita Farm was interested in participating in a 20-minute online video interview to determine their skills and suitability. Successful candidates began work once they could prove that they were free of the Covid virus. Upon starting the role, each new staff member was given a farm tour and worked with existing staff members for a day before being given individual responsibilities. – This whole process took two weeks to complete. Shortly after recruitment, selection and onboarding were completed, the operational productivity for the firm decreased, orders were late or incomplete, and customer complaints were received for the first time since opening. Staff are now working longer hours than contracted, and many want to leave the company once they have secured alternative employment.
Josita Farm has decided to employ your specialist HR firm to help identify the issues and rectify them, with the hope of retaining employees and effective productivity returning.
Part – 1 (LO1,LO2 and LO3)
"To review how high-performance working (HPW) supports increased employee engagement, commitment, and competitive advantage, you must synthesize knowledge and facts. You will analyse the advantages of implementing HPW and explain why you, as HR Specialist, should do so to ensure effective, sustained business performance by retaining the employees.
You will evaluate various performance management strategies, their contribution to high-performance culture, and the variables to be considered organizational examples to strengthen our arguments. You will critically evaluate the effectiveness of different performance management approaches and how they support high-performance (HP) culture and commitment.
Consider and evaluate factors implementing training and development to maintain a competitive advantage. Critically evaluate the factors to take into account when preparing for training and support, backed by concrete examples from Josita Forum.
Produce information and data to form the right conclusions about how HPW supports increased employee engagement, loyalty, and competitive advantage.
Part – 2 (LO4)
You should determine and produce a thorough and comprehensive personal and professional plan incorporating the CPD cycle based on the skills and behaviour required for the HR role.This plan should be designed on insightful reflection and critical evaluation of the personal skills audits you have carried out for this purpose.
Design detailed professional and personal plan and in a way that makes sense based on thoughtful analysis and a critical assessment of the audits that were performed.
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