LO1 Produce a comparative analysis of the different types and drivers of change in business.

Qualification Title

Unit Number and Title

Unit 24: Understanding and Leading Change

Unit Code:

Type:

Level:

Credit Value:

K/618/5075

Optional Unit

Level 5

15 Credits

Academic Year

  2024

Unit brief Author

Assignment Title

Understanding and Leading change

Issue Date

Submission Date

Submission Instruction

 One submission to be submitted on Turnitin

Learner Declaration:

I certify that the work submitted for this assignment is my own and research sources are fully acknowledged.

Student signature:

Date:

Submission format

You will submit in form of a written report that would be presented to your line manager. The Report must be clear and concise and include a summary of analysis and recommendations.

All your work must be supported with research and referenced correctly using the Harvard referencing system (or an alternative referencing system). You also need to provide a bibliography using the Harvard referencing system (or an alternative referencing system). Inaccurate use of referencing may lead to issues of plagiarism if not applied correctly.

The recommended word limit for the briefing paper is 2,500 words, although you will not be penalized for going under or exceeding the total word limit.

Unit Learning Outcomes

LO1 Produce a comparative analysis of the different types and drivers of change in business.

LO2 Evaluate the impact of change on organisational behaviour.

Transferable skills and competencies developed

• Written communication skills
• Reasoning and analytic skills
• It and digital skills for presenting information
• Critical reading skills and summarising information

Vocational scenario

Dominos came from humble beginnings in 1960, with just one store in Michigan, USA. Now, as the largest pizza company in the world, Domino`s proudly continues its legacy of delivering great-tasting pizza to customers` doors.

Since then, the rise of several other competitors such as ‘Pizza Hut and Papa John’s’ have left their mark within the fast-food retail chain industry with the sales worth approximately £3.4 billion in the UK.

Domino’s Pizza was the leading pizza restaurant chain in the United Kingdom in 2021. However, competitors such as Pizza Hut ranked first position in 2022, resulting in Dominos losing its credibility and becoming customers second choice.

Whilst considering the issue at hand, Dominio’s senior management devised a strategy to manage its brand reputation and stay relevant by making appropriate changes to their delivery service introducing ‘Driverless delivery and e-bikes to optimise the delivery process’ in the hopes for a successful change management implementation to drives sales. However, delivery drivers at Dominio’s are left vulnerable due to the drastic changes implemented by head office.

Your role as a business trainee manager at Dominos’ is to present a report and share it with your colleagues to support the wider management team.

Assignment activity and guidance

You are required to review three examples i.e., strategic, people, process of organisational change and their impact on business operations by comparing and analysing the drivers for change i.e., cloud computing, artificial Intelligence, and their influence on organisational change they have affected.

You will make a minimum of 3 – 4 justified recommendations that would minimise the negative impact of organisational change on organisational behaviour.

You should analyse how leadership and induvial behaviour in Domino’s can be affected by critically evaluating their long-term implications of change on organisational behaviour.

Applying the force field analysis, you should Investigate the drivers and resisting forces associated with change and how they affect and influence leadership decision making in organisations.

Recommended Resources

Please note that the resources listed are examples for you to use as a starting point in your research – the list is not definitive.

Textbooks

CAMERON, E. and GREEN, M. (2019) Making Sense of Change Management. 5th Ed.

London: Kogan Page.

DAWSON, P. and ANDRIOPOULOS, C. (2017) Managing Change, Creativity and

Innovation. 3rd Ed. London: Sage.

HODGES, J. and GILL, R. (2015) Sustaining Change in Organizations. London: Sage.

LEWIS, L. K. (2019) Organizational Change: Creating Change Through Strategic

Communication. Chichester: Wiley-Blackwell.

MEE-YAN, C-J. and HOLBECHE, L. (2015) Organization Development: a Practitioner`s

Guide for OD and HR. London: Kogan Page.

NORTHOUSE, P. G. (2018) Leadership Theory and Practice. 8th Ed. London: SAGE.

PENDLETON, D. and FURNHAM, A. (2016) Leadership: All You Need to Know.

London: Palgrave Macmillan.

STANFORD, N. (2018) Organization Design: Engaging with Change. 3rd Ed.

London: Routledge.

 Websites

www.businesstrainingworks.com (Business Training Works Resources)

 Links

 HN Global

HN Global (2021) Reading Lists. Available at: https://hnglobal.highernationals.com/learning- zone/reading-lists

HN Global (2021) Student Resource Library. Available at: https://hnglobal.highernationals. com/subjects/resource-libraries

HN Global (2021) Textbooks. Available at: https://hnglobal.highernationals.com/textbook

Glossary for academic words used in this and other assignments

Analyse

Examine something in very close detail and from several angles.

Identify the important points and chief features, and understand their relationships.

Compare

Show how two or more things are similar

Critically Evaluate

Weigh arguments for and against something, assess the strength of evidence on both sides.

Discuss

Write about the most important characteristics of something. Give arguments for and against, look at it from a variety of perspectives.

Evaluate

Assess the worth or usefulness of something. Use evidence to support your opinion.

Examine

Look at something in detail. You may be expected to `critically evaluate` it as well.

Explain

Make it clear why something happens or why it is the way it is.

Illustrate

Use examples to further explain or justify something. Could be visual or Verbal.

Justify

Provide evidence that supports an argument or idea.

Review

Survey and comment on the key aspects of something or a range of things.

Sate

Give the main features clearly and simply

Summarise

Draw out the main points, omitting detail and examples.

To what extent…

How far is something true or contributes to a final outcome. Also how far is it not true? In academic writing the answer is usually somewhere in the middle.

Pass

Merit

Distinction

LO1 Produce a comparative analysis of the different types and drivers of change in business

LO1 and LO2

D1 Make justified recommendations that would minimise impact of organisational change on organisational behaviour.

P1 Review a range of contemporary examples of organisational change and their impact on business operations.

P2 Compare drivers for change and their influence on organisational change.

M1 Analyse drivers for change and the types of organisational change they have affected.

LO2 Evaluate the impact of change on organisational behaviour

P3 Analyse how leadership and individual behaviour in organisations can be affected by change.

P4 Evaluate measures that can be taken to minimise negative impacts of change on organisational behaviour.

M2 Critically evaluate the long-term implications of change on organisational behaviour.

Submission format

You will submit in form of a written report that would be presented to your line manager. The Report must be clear and concise and include a summary of analysis and recommendations.

All your work must be supported with research and referenced correctly using the Harvard referencing system (or an alternative referencing system). You also need to provide a bibliography using the Harvard referencing system (or an alternative referencing system). Inaccurate use of referencing may lead to issues of plagiarism if not applied correctly.

The recommended word limit for the briefing paper is 1,500- 2000 although you will not be penalized for going under or exceeding the total word limit.

Unit Learning Outcomes

LO3  Investigate how forces driving and resisting change influence leadership decision making

LO4 Recommend a range of change leadership approaches to change initiatives.

Transferable skills and competencies developed

• Written communication skills
• Reasoning and analytic skills
• It and digital skills for presenting information
• Critical reading skills and summarising information

Vocational scenario

Dominos came from humble beginnings in 1960, with just one store in Michigan, USA. Now, as the largest pizza company in the world, Domino`s proudly continues its legacy of delivering great-tasting pizza to customers` doors.

Since then, the rise of several other competitors such as ‘Pizza Hut and Papa John’s’ have left their mark within the fast-food retail chain industry with the sales worth approximately £3.4 billion in the UK.

Domino’s Pizza was the leading pizza restaurant chain in the United Kingdom in 2021. However, competitors such as Pizza Hut ranked first position in 2022, resulting in Dominos losing its credibility and becoming customers second choice.

Whilst considering the issue at hand, Dominio’s senior management devised a strategy to manage its brand reputation and stay relevant by making appropriate changes to their delivery service introducing ‘Driverless delivery and e-bikes to optimise the delivery process’ in the hopes for a successful change management implementation to drives sales. However, delivery drivers at Dominio’s are left vulnerable due to the drastic changes implemented by head office.

Your role as a business trainee manager at Dominos’ is to present a report and share it with your colleagues to support the wider management team.

Assignment activity and guidance

• Applying the force field analysis, you should Investigate the drivers and resisting forces associated with change and how they affect and influence leadership decision making in organisations.

• You are required to critically analyse and recommend a minimum of two different leadership approaches e.g., situation leadership and transformation leadership and models e.g., Kotter’s’ change model and McKinsey 7 S model.

Recommended Resources

Please note that the resources listed are examples for you to use as a starting point in your research – the list is not definitive.

Textbooks

CAMERON, E. and GREEN, M. (2019) Making Sense of Change Management. 5th Ed.

London: Kogan Page.

DAWSON, P. and ANDRIOPOULOS, C. (2017) Managing Change, Creativity and

Innovation. 3rd Ed. London: Sage.

HODGES, J. and GILL, R. (2015) Sustaining Change in Organizations. London: Sage.

LEWIS, L. K. (2019) Organizational Change: Creating Change Through Strategic

Communication. Chichester: Wiley-Blackwell.

MEE-YAN, C-J. and HOLBECHE, L. (2015) Organization Development: a Practitioner`s

Guide for OD and HR. London: Kogan Page.

NORTHOUSE, P. G. (2018) Leadership Theory and Practice. 8th Ed. London: SAGE.

PENDLETON, D. and FURNHAM, A. (2016) Leadership: All You Need to Know.

London: Palgrave Macmillan.

STANFORD, N. (2018) Organization Design: Engaging with Change. 3rd Ed.

London: Routledge.

 Websites

www.businesstrainingworks.com (Business Training Works Resources)

 Links

 HN Global

HN Global (2021) Reading Lists. Available at: https://hnglobal.highernationals.com/learning- zone/reading-lists

HN Global (2021) Student Resource Library. Available at: https://hnglobal.highernationals. com/subjects/resource-libraries

HN Global (2021) Textbooks. Available at: https://hnglobal.highernationals.com/textbook